Sodexo: Solid revenue growth in Fiscal 2019 |
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Sodexo: Solid revenue growth in Fiscal 2019
Issy-les-Moulineaux, November 7, 2019 - Sodexo (NYSE Euronext Paris FR 0000121220-OTC: SDXAY). At the Board of Directors meeting held on November 6, 2019 and chaired by Sophie Bellon, the Board closed the Consolidated and Company accounts for the fiscal year ended August 31, 2019. Financial performance for Fiscal 2019
Commenting on the performance of the year, Sodexo CEO Denis Machuel said: “Our Focus on Growth strategic agenda is working with revenue growth exceeding our expectations in nearly all regions, particularly in North America. This year we have invested in sales, marketing, training, digital and IT, reinvesting productivity gains for the greatest impact to structure solid and recurring top line growth. We have also enhanced execution on certain large contracts and our targeting and signing discipline is improving. Renewed management vigor at all levels coupled with some key recruitments have helped to positively evolve our culture and further embed discipline throughout the organization. Although our global retention and development KPIs are not where we would like them to be, I am convinced that we are on the right path to better growth over the next few years.”
Highlights of the period
At the next Shareholders meeting, on the recommendation of the Nominating Committee, the Board will propose, as independent Directors:
In addition, the Board offers its sincere thanks for their tremendous contributions to the Board to:
Should these appointments and renewals be approved by shareholders at the General meeting on January 21, 2020, the Board would be composed of 12 members, including 2 employee representatives. Amongst the 10 elected members, 7 are independent, 6 are female and the average age is 55 years old. Outlook The Focus on Growth strategic agenda has delivered growth of more than 3% this year. There are many action plans around the group with initiatives to enhance quality of new and renewed contracts, operational efficiency and growth. For Fiscal 2020, while growth in North America remains challenging as the Healthcare contract losses fall out of revenues and with net new business being only neutral in Education, growth in all other areas and segments should continue to accelerate. This year also benefits from two major sports events in Japan, with the Rugby World Cup in the first quarter and the 2020 Summer Olympics in the fourth quarter. The Group is continuing to identify new Fit for the Future initiatives to generate SG&A savings. This will complement the operational productivity coming through due to more discipline and STEP implementation. These savings will continue to be reinvested in accelerating growth. As a result, for Fiscal 2020 the Group is expecting:
Mid-term, the Group aims to deliver market leading profitable growth. Current Group investments, activity mix and geographic presence provide us with the opportunities to capture this growth. Sodexo is capable of accelerating organic growth over the years to come while ensuring a sustainable and inclusive business model. As organic growth increases, growth investments will be kept under control, so that the effects of enhanced discipline and efficiency gains will feed margin expansion. Denis Machuel and the Board extend their sincere thanks to the 470,000 employees who have each in their own way, contributed to the improved financial performance in Fiscal 2019 while at the same time making the quality of life of others part of their daily work. Conference call Sodexo will hold a conference call (in English) today at 9:00 a.m. (Paris time), 8:00 a.m. (London time) to comment on its results for Fiscal 2019. Those who wish to connect from the UK may dial +44 2071 928 000 or from France + 33 1 76 70 07 94, or from the USA +1 631-510-7495, followed by the passcode 52 72 754. The press release, presentation and webcast will be available on the Group website www.sodexo.com in both the "Latest News" section and the "Finance - Financial Results" section. Fiscal 2020 financial calendar
About Sodexo Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, Sodexo serves 100 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Sodexo provides clients an integrated offering developed over more than 50 years of experience: from foodservices, reception, maintenance and cleaning, to facilities and equipment management; from services and programs fostering employees’ engagement to solutions that simplify and optimize their mobility and expenses management, to in-home assistance, child care centers and concierge services. Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 470,000 employees throughout the world. Sodexo is included in the CAC 40, FTSE 4 Good and DJSI indices.
Contacts
FINANCIAL REPORT Fiscal year ended August 31, 2019 FISCAL 2019 ACTIVITY REPORT FISCAL 2019 YEAR HIGHLIGHTS Focus on Growth The Group’s strategic agenda Focus on Growth has oriented the actions to generate productivity, by enhancing operational efficiency, to free up the means to continue to invest in growth by being more client and consumer centric. There has been a focused effort to put food back into the heart of everything we do. We are reinforcing discipline into our organization, by nurturing talent with new training, a new performance development framework Aspire, and considerable management changes, particularly in North America. Anchoring corporate responsibility is exemplified by the launch in Fiscal 2019 of a global focus on food waste, with the program Waste-Watch, powered by Leanpath, to be deployed in 3,000 sites by the end of Fiscal 2020. The STEP project, Sodexo’s performance management framework, is expected to focus management on the operational KPIs. The deployment is progressing in line with plan. The standardized cloud-based dashboard including 21 operational KPIs, with cost of worked hour, spend per consumer or food costs for example, went live in September 2019, for certain segments, in six countries and is expected to be available on 7,500 sites by February 2020. Enhanced discipline across the Group The reignition of growth in Fiscal 2019 has been accompanied by signs of renewed discipline in the organization. This is demonstrated by the following elements:
Growth investments financed by productivity In line with the strategic agenda, productivity gains are being achieved. Onsite, clear signs of better control of food costs and labor management are coming through, although some of this has been offset by continued wage inflation, particularly in North America. Offsite, the results of the Fit for the Future program to streamline, standardize and mutualize SG&A costs are also helping to reduce costs. This productivity has been reinvested back into the business. The key focus has been to accelerate growth, not just on a short-term basis, but also on a medium and long-term basis. The increase in investments in Onsite Services has been directed towards widening and improving our digital offers, data management, IT upgrade, improving and digitalizing sales and marketing. In Benefits and Rewards, the focus has been on transforming the organization with a new sales model, digital marketing, data management optimization, innovative payment solutions, enhancing the platforms and infrastructures for the digital solutions of the traditional benefits business. FISCAL 2019 PERFORMANCE Consolidated income statement
Currency effect Exchange rate fluctuations do not generate operational risks, because each subsidiary bills its revenues and incurs its expenses in the same currency. However, given the weight of the Benefit & Rewards business in Brazil, and the high level of the margins relative to the Group, when the Brazilian Real declines against the euro, it has a negative effect on the underlying operating margin due to a change in the mix of margins. Conversely, when the Brazilian Real improves, Group margins increase.
Sodexo operates in 67 countries. The percentage of total revenues and underlying operating profit denominated in the main currencies are as follows:
The currency effect is determined by applying the previous year’s average exchange rates to the current year figures except in hyper-inflationary economies where all figures are converted at the latest closing rate for both periods when the impact is significant. As a result, for the calculation of organic growth of the On-site Services activities in Argentina, Peso figures for Fiscal 2019 and Fiscal 2018 have been converted at the exchange rate of 1€ = 63.975 ARS vs 44.302 ARS for Fiscal 2018. Starting Fiscal 2019 Venezuela is accounted for using the equity method. Consequently, Venezuela is no longer included in revenue. Revenues Revenues by activity
Fiscal 2019 consolidated revenues totaled 22 billion euro, up +7.6% year-on-year. This growth is the result of organic growth of +3.6%, a contribution from acquisitions of +2.6%, with in particular the full year impact of the Centerplate acquisition, and positive currency movements for +1.5%, helped by the strength of the US dollar more than offsetting the weakness in the Brazilian Real. On-site Services On-site Services organic revenue growth was +3.3% in Fiscal 2019, the highest rate of growth achieved in the last 7 years. All regions and segments contributed to this growth. The Fiscal 2019 KPIs were mixed: net new business was neutral with Development at 6.3%, compensating for Retention at 93.3%. Comparable site sales growth was strong at +3.1%.
Retention was 93.3% in Fiscal 2019, down 50 bps relative to Fiscal 2018. Excluding a large contract exit in Healthcare North America, where profitability was inadequate, retention would have been up 10bps. This large contract will terminate in the first quarter of Fiscal 2020. The primary focus of the new Healthcare management team in North America is to return to operational excellence on existing contracts and improving productivity, and where this is impossible closing the contract.
At 6.3%, the development rate was down 50 bps. This reflects a more active selection process to identify the contracts where the Group believes it can add value to the client while generating good margins. The Corporate Services strategy to improve the mix of signatures between large global accounts which ramp-up over years and small local accounts which ramp-up rapidly is also having an impact. In Healthcare, the new management team is regenerating the pipeline. In Sports & Leisure, as expected, development was low, due to the successful and substantial renewals program in North America which mobilized the teams. All other regions and segments have improved their development rates and Sodexo was chosen recently to manage hospitality for the 2020 Summer Olympics in Japan. The contribution of the Rugby World Cup and the Olympics will add around 100bps to comparable unit growth in Fiscal 2020.
Comparable site sales growth of +3,1% is up 50 bps relative to Fiscal 2018, reflecting a combination of more inflation pass-through and solid cross-selling, offset somewhat by a net negative impact from the IFRS 15 implementation of about 20bps. In Fiscal 2019, food services organic growth improved, while non-food services continue to perform well with high single-digit growth. Non-food services represent 34% of On-site Services revenue. On-site Services Revenues by Region
Outside North America, representing 55% of On-site Services revenue, organic growth was +4.6%.
Business & Administrations Revenues
Fiscal 2019 Business & Administrations revenues totaled 11.6 billion euro, with organic growth of +3.5%. In North America organic growth was up +1.9% reflecting strong growth in Corporate Services, driven by same site sales growth, new contracts and solid retention, compensating weaker organic growth in other segments. Government & Agencies same site sales growth was impacted negatively by the renewal of the US Marines Corp contract, although the trend is improving progressively quarter by quarter, as the new contract ramps-up. In Sports & Leisure, organic growth was negative due to the exit of some less profitable contracts. The very substantial and successful contract renewal program this year mobilized the sales teams, resulting in low levels of new development. Energy & Resources remains volatile, quarter by quarter, and impacted by a tough comparable base in the first quarter due to a large one-off project in Fiscal 2018. In Europe, sales were up +2.5% organically. Corporate Services continued to generate solid growth due to cross-selling, an easier comparative base in Benelux, and strong growth in southern and eastern Europe. Summer tourism in Paris was better than expected partially compensating a contract loss in France. Government & Agencies improved quarter by quarter during the year. Energy & Resources turned positive in the second half. In Africa, Asia, Australia, Latin America, Middle East organic revenue growth remains strong at +6.8% for the year, reflecting strong growth in same site sales and new business in Corporate Services in all regions, progressive improvement quarter by quarter in Energy & Resources growth, and a successful Pan-American Games in August in Peru. Healthcare & Seniors
Healthcare & Seniors revenues amounted to 5.2 billion euro, up +2.1% organically. In North America, organic growth was +1.5%. The renewed management team is focused on improving execution and productivity, generating more cross-selling on existing contracts, passing through inflation and putting more discipline into the sales process. Retention was impacted this year due to the loss of several contracts and one large contract exit for which profitability has been an issue. These contracts started to fall out of revenues in the fourth quarter but will continue to do so in the first half of Fiscal 2020. Development has also been slow due to a much more selective process, impacting the pipeline of opportunities. However, the contracts signed are more robust. Seniors organic growth improved progressively quarter by quarter, after the loss of a significant contract in the first quarter. In Europe, organic growth was +0.9%. The slow market dynamic in both Hospitals and Seniors and the resulting negative net new business in most countries has hampered growth. On the other hand, same site sales growth was strong, particularly in northern Europe. The pipeline is showing signs of improvement, particularly in the UK. In Africa, Asia, Australia, Latin America, Middle East organic revenue growth has remained strong all year, at +17.4% despite the comparable base becoming more and more challenging quarter after quarter. The growth reflects new contract startups in Brazil and Asia, as clients seek to benefit from the transfer of the Group’s expertise, and particularly strong same site sales growth across the regions. The development rate has slowed down slightly during the year but remains well over the average for the segment. Education
Revenues in Education were 4.3 billion euro, up +4.7% organically. North America was up +2.2%, or +3.6% excluding the IFRS 15 impact4. While net new business from last year was neutral, same site sales growth has been solid, helped by inflation pass-through, some impact from extra working days, and solid summer works. The selling season in Fiscal 2019 remained broadly neutral, with higher retention but lower development. In Europe, organic growth was +12%. This strong performance is driven by solid prior year contract wins in the UK and the start-up in January of the new School contract in the Yvelines department, the biggest School contract ever signed in France, combining both food and facilities management services. In Africa, Asia, Australia, Latin America, and the Middle East, organic growth was +12.3%, despite an ever higher comparable base, resulting from the opening of several new School and University contracts in China, Singapore and India. Benefits and Rewards Services Benefits & Rewards Services revenue amounted to 892 million euro, up +4.9%. Currencies had a negative impact of -3.7%, due principally to the weakness of the Brazilian real and the Turkish lira. The scope change was negligible. Organic growth in revenues was strong at +8.5%, with a very strong first nine months, and then a slowing down against a higher comparable base in the fourth quarter.
*Including Incentive & Recognition, Mobility & Expenses and Public Benefits Employee Benefit revenues were up +9.4% organically, compared to organic growth in issue volume (13.5 billion euro) of +7.1%. In Brazil, growth was strong in the first half, slowing down in the second due to the strong comparable base and economic environment which became progressively more difficult. Growth was strong in Europe. Services Diversification was up +5% organically, or +18.7% excluding some portfolio rationalization in Incentive & Recognition, resulting from strong double-digit growth in Mobility & Expense and rapid development in Corporate Health & Wellness offers.
Operating revenues were up +8.4%, with solid growth in western Europe, double digit growth in eastern and southern Europe and strong growth in Latin America. Financial revenues were up +9.1% as a result of continued volume growth across the regions this year and an increase in interest rates in Turkey, Czech Republic and Romania, where we also had an exceptionally high float due to exceptionally high issuance at the end of the previous fiscal year. Growth was slower in the fourth quarter due to the decline in Brazilian interest rates.
In Europe, Asia and USA, organic growth in revenues remains strong at +8.6%. This performance is due to a solid performance in western Europe, double-digit growth in eastern and southern Europe, and Turkey. Rydoo, the end-to-end travel and expense management system is growing very strongly as are the Corporate Health and Wellness offers. Organic growth in Latin America was +8.3% reflects strong growth in activity in the first half of the year, following on from the strong pick-up in Brazil in the third quarter of Fiscal 2018. Growth slowed down in the fourth quarter due to the higher comparable base. Momentum in Mexico remained good and growth in Chile was strong. Underlying operating profit Fiscal 2019 Underlying operating profit amounted to 1.2 billion euro, up +6.4%, or +6% excluding the currency effect. Underlying operating margin was 5.5%, stable relative to the previous year, on current and constant exchange rates. The On-site Services margin was stable at 5% and the Benefits & Rewards Services margin at 31% was up 20 bps, or +110 bps, excluding the currency mix effect of the weakness of the Brazilian Real.
In On-site Services, underlying operating profit was up 6.4%, or 3.9% excluding the currency impact. Margin was stable. The performance by segment, excluding the currency effect, is as follows:
In Benefits & Rewards Services, underlying operating profit and margin were up respectively Group net profit Other operating income and expenses were 141 million euro versus 131 million euro in the previous year. Restructuring costs reached 46 million euro compared to 42 million euro in the previous year. While amortization and depreciation of acquired intangible assets were up against the previous year linked principally to the ongoing effects of the Centerplate acquisition and some intangibles impairment, this was nearly compensated by lower acquisition costs and net gains from the sale of subsidiaries, linked to the exit of some countries.
As a result, the Operating Profit was 1,059 million euro, up +6.2%. Net financial expenses increased by 10 million euro, to 100 million euros essentially due to the absence of the exceptional interest payment from the French State on the dividend tax reimbursement of 7 million euro last year. The remainder is due to higher debt resulting from the acquisition of Centerplate in January 2018 and the share buy-backs last year and the related refinancing. A new 9-year sterling bond was issued in June 2019, partially offsetting a repayment of a tranche from the 2014 USPP in March 2019. Though they have reduced the Group’s short-term funding from commercial paper at negative interest rates, these operations have ensured that the average debt maturity remains over 5 years and provided a hedge for sterling cashflow. The blended cost of debt was 2.6% as of August 31, 2019, compared to 2.5% at the end of Fiscal 2018. The effective tax rate returned to a more normal level at 29.0% after the exceptional 27.1% in Fiscal Year 2018 which benefited from a positive one-off in France from the reimbursement of the 3% contribution on distributed dividends over the period 2013-2017. It now fully reflects the positive impact of the tax rate reduction in the USA. The share of profit of other companies consolidated by the equity method was 4 million euro. Profit attributed to non-controlling interests was 21 million euro, after 13 million euro in the previous year due notably to the contribution from the joint venture managing the Rugby World Cup. As a result, Group net profit was 665 million euro, up +2.2%. Underlying net profit amounted to 765 million euro, up +8.3%, or +7.8% excluding the currency impact, adjusted for Other operating income and expenses at a normalized tax rate. Earnings per share Published EPS was 4.56 euro, up +3.6%. The 160-basis point accretion relative to the change in net profit is due to the effect of the 300-million-euro share buy-back during the previous year resulting in a lower weighted average number of shares of 145,721,534 relative to 148,077,776 shares for Fiscal 2018. Underlying Earnings per share amounted to 5.25 euro, up +10.1%. Proposed dividend At the Shareholder’s Meeting to be held on January 21, 2020, the Board of Directors will recommend a dividend of 2.90 euro per share for Fiscal 2019, up +5.5% relative to the prior year, reflecting the increase in EPS of +3.6%. This proposal reflects the Board’s confidence in the Group’s strategy. As a result, the pay-out ratio will be 64%, or 55% on Underlying EPS. Consolidated financial position Cash flows Cash flows for the period were as follows:
Operating cash flow was stable at 1,139 million euro against an exceptionally strong level last year, helped by low cash taxes and net interest paid, linked to the dividend tax reimbursement in Fiscal 2018. The positive inflow of working capital of 182 million euro remained strong, helped by the strongly favorable cut-off impact at the end of August of the Rugby World Cup, the growth in the business and ongoing improvements in operational cash management throughout the Group. Net capital expenditure, including client investments amounted to 415 million euro, representing 1.9% of revenues, compared to 1.4% of revenues last year. This reflects higher IT investments, connected to the upgrading of certain systems, a significant increase linked to Education and the higher levels of investments required to support the retention efforts of Sports & Leisure, particularly within Centerplate in North America. As previously announced, this rate is expected to increase over the next few years to around 2.5%, as retention and development improve in Education and Sports & Leisure. Free cash flow reached 907 million euro, a strong performance despite the significant increase in net capex. Previous year performance was boosted by a significant reduction in cash taxes, linked to the exceptional tax reimbursement in France and a decline in the US tax rate. As a result, cash conversion reached 136% compared to 165% in Fiscal 2018. Net acquisitions and disposals of subsidiaries came out at 301 million euro from particularly high 697 million euro in the previous year, reflecting, in particular, the acquisition of Centerplate for a total of 610 million euro. After taking into account dividend payments of 403 million euro, and Other changes, principally linked to currency impacts and consolidation scope changes, consolidated net debt fell during the year by 47 million euro to 1,213 million euro at August 31, 2019. Acquisitions for the period In Fiscal 2019, given the focus on accelerating growth in On-site Services and resolving the issues in North America, the acquisitions were predominantly focused on:
Condensed consolidated statement of financial position at August 31, 2019
As of August 31, 2019, net debt was 1,213 million euro, representing a gearing of 27%, compared to 38% as of August 31, 2018, and a net debt ratio of 0.9, just below the Group’s target range of 1 to 2. The Group’s financial position remains strong with cash flow covering investments, acquisitions and the dividend. As a result, gearing and net debt ratio have improved. During the year, the Group continued to improve the maturity of its debt with the Issuance of a new GBP bond of 250 million pounds sterling (276 million euro), the repayment of the first tranche of the 2014 USPP of 150 million US dollars (132 million euro) and a 100-million-euro reduction of commercial paper issued. At the end of Fiscal 2019, the Group had unused lines of credit totaling 1,8 billion euro and an operating cash position of 2,866 million euro (including restricted cash for 678 million euro, financial assets for 442 million euro and 35 million euro of bank overdrafts). As a reminder, the cash position includes 2,136 million euro for Benefits & Rewards Services. Alternative Performance Measure definitions Financial ratios
Financial ratios have been computed based on the following key indicators:
Blended cost of debt The blended cost of debt is calculated at period end and is the weighted blended financing rate on borrowings (including derivative financial instruments and commercial papers) and cash pooling balances at period end. Free cash flow Please refer to the section entitled Consolidated financial position. Growth excluding currency effect The currency effect is determined by applying the previous year’s average exchange rates to the current year figures except in hyper-inflationary economies where all figures are converted at the latest closing rate for both periods when the impact is significant. As a result, for the calculation of organic growth of the On-site Services activities in Argentina, Peso figures for Fiscal 2019 and Fiscal 2018 have been converted at the exchange rate of 1€ = 63.975 ARS vs 44.302 ARS for Fiscal 2018. Issue volume Issue volume corresponds to the total face value of service vouchers, cards and digitally-delivered services issued by the Group (Benefits and Rewards Services activity) for beneficiaries on behalf of clients. Net debt Net debt is defined as Group borrowing at the balance sheet date, less operating cash. Organic growth Organic growth corresponds to the increase in revenue for a given period (the “current period”) compared to the revenue reported for the same period of the prior fiscal year, calculated using the exchange rate for the prior fiscal year; and excluding the impact of business acquisitions (or gain of control) and divestments, as follows:
Underlying Net profit Underlying Net profit presents a net income excluding significant unusual and/or infrequent elements. Therefore, it corresponds to the Net Income Group share excluding Other Income and Expense and significant non-recurring elements in both Net Financial Expense and Income Tax Expense where relevant. Underlying Net profit per share Underlying Net profit per share presents the Underlying net profit divided by the average number of shares. Underlying operating profit margin The underlying operating profit margin corresponds to Underlying operating profit divided by revenues Underlying operating profit margin at constant rates The underlying operating profit margin at constant rates corresponds to Underlying operating profit divided by revenues, calculated by converting 2019 figures at Fiscal 2018 rates, except for countries with hyperinflationary economies. CONSOLIDATED FINANCIAL STATEMENTS Consolidated income statement
Consolidated statement of comprehensive income
Consolidated statement of financial position Assets
Shareholders’ equity and liabilities
Consolidated cash flow statement
Consolidated statement of changes in shareholders’ equity
Consolidated statement of changes in shareholders’ equity
1 Cash conversion= Free cash flow/ Group net profit
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