Global Healthcare BPO Market Analysis 2018-2019 and Forecast to 2027: Drivers, Constraints, Opportunities, Threats, Challenges, Recommendations

Friday, 27. September 2019 10:41

Dublin, Sept. 27, 2019 (GLOBE NEWSWIRE) -- The "Healthcare BPO - Global Market Outlook (2018-2027)" report has been added to's offering.

The Global Healthcare BPO market accounted for $211.23 billion in 2018 and is expected to reach $576.41 billion by 2027 growing at a CAGR of 11.8% during the forecast period.

The rapid increase in clinical process outsourcing (CPO) and the rise of nearshore outsourcing destinations are the factors driving the market. However, the hidden costs of outsourcing, fear of losing visibility and control over the business process are hampering the market growth.

Based on the payer services, the product development & business acquisition service segment is having a growing prominence during the forecast period due to the factors such as increasing number of people enrolling for health plans, payers find it harder to deal with increases in volume themselves and also the risk related with losses.

By geography, North America is likely to have a huge demand and is expected to continue its stronghold for few more years due to the presence of strong reimbursement framework, high public and private healthcare expenditure, and a high percentage of claim records.

Some of the key players in Global Healthcare BPO market include Cognizant Technology Solutions, Gebbs Healthcare Solutions, Accenture, Firstsource Solutions, Genpact, Infosys, Invensis Technologies, IBM, Quintiles IMS Holdings, Omega Healthcare, Tata Consultancy Services, Xerox, R1 RCM, Lonza, WNS (Holdings), and Paraxel.

What the report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Market forecasts for a minimum of 9 years of all the mentioned segments, sub-segments and the regional markets
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic analysis: Drivers and Constraints, Product/Technology Analysis, Porter's five forces analysis, SWOT analysis etc.
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Key Topics Covered

1 Executive Summary

2 Preface

3 Market Trend Analysis
3.1 Introduction
3.2 Drivers
3.3 Restraints
3.4 Opportunities
3.5 Threats
3.6 Emerging Markets
3.7 Futuristic Market Scenario

4 Porters Five Force Analysis

5 Global Healthcare BPO Market, By Payer Service
5.1 Introduction
5.2 Claims Management Services
5.2.1 Claims Settlement Services
5.2.2 Claims Adjudication Services
5.2.3 Claims Investigation Services
5.2.4 Information Management Services
5.2.5 Claims Indexing Services
5.2.6 Claims Repricing
5.2.7 Claims Administration
5.2.8 Fraud Detection and Management
5.3 Integrated Front-End Services and Back-Office Operations
5.4 Member Management Services
5.5 Product Development and Business Acquisition Services
5.6 Provider Management Services
5.7 Care Management
5.8 Billing and Accounts Management Services
5.9 Human Resource Management
5.10 Customer Relationship Management (CRM)
5.11 Operational/Administrative Management
5.12 Other Payer Services

6 Global Healthcare BPO Market, By Provider Service
6.1 Introduction
6.2 Finance & Accounts
6.3 Patient Enrollment & Strategic Planning
6.4 Revenue Cycle Management
6.5 Patient Care Service
6.5.1 Device Monitoring
6.5.2 Medical Transcription
6.5.3 Medical Imaging
6.5.4 Medical Coding
6.5.5 Medical Billing

7 Global Healthcare BPO Market, By Pharmaceutical Service
7.1 Introduction
7.2 Manufacturing Service
7.3 Research & Development
7.4 Non-Clinical Services
7.4.1 Supply Chain Management & Logistics
7.4.2 Sales and Marketing Services Marketing Services Analytics Research Forecasting Performance Reporting
7.4.3 Other Non-Clinical Services

8 Global Healthcare BPO Market, By Geography
8.1 Introduction
8.2 North America
8.2.1 US
8.2.2 Canada
8.2.3 Mexico
8.3 Europe
8.3.1 Germany
8.3.2 UK
8.3.3 Italy
8.3.4 France
8.3.5 Spain
8.3.6 Rest of Europe
8.4 Asia Pacific
8.4.1 Japan
8.4.2 China
8.4.3 India
8.4.4 Australia
8.4.5 New Zealand
8.4.6 South Korea
8.4.7 Rest of Asia Pacific
8.5 South America
8.5.1 Argentina
8.5.2 Brazil
8.5.3 Chile
8.5.4 Rest of South America
8.6 Middle East & Africa
8.6.1 Saudi Arabia
8.6.2 UAE
8.6.3 Qatar
8.6.4 South Africa
8.6.5 Rest of Middle East & Africa

9 Key Developments
9.1 Agreements, Partnerships, Collaborations and Joint Ventures
9.2 Acquisitions & Mergers
9.3 New Product Launch
9.4 Expansions
9.5 Other Key Strategies

10 Company Profiling
10.1 Cognizant Technology Solutions
10.2 Gebbs Healthcare Solutions
10.3 Accenture
10.4 Firstsource Solutions
10.5 Genpact
10.6 Infosys
10.7 Invensis Technologies
10.8 IBM
10.9 Quintiles IMS Holdings
10.10 Omega Healthcare
10.11 Tata Consultancy Services
10.12 Xerox
10.13 R1 RCM
10.14 Lonza
10.15 WNS (Holdings)
10.16 Paraxel

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